We ship your items within 24 hours Monday-Saturday. Packages should arrive within 7-10 business days but note that due to Covid delays with the postal service some orders are taking up to 21 days to arrive at their destination. You can track your order online. If you return an item you will need to pay the return shipping fee. Standard shipping is $8 flat rate. We offer FREE shipping on orders over $100 and orders placed during our Facebook LIVE sales.
We're so sorry you didn't love your items, and we want to make this as easy as possible for you to get what you really want! We will happily issue a refund (for an online purchase) if we receive the item back at our office within 14 days after date of delivery to the given address you provided us with at checkout. To begin the return process, please email firstname.lastname@example.org. A return will not be authorized if it has not been pre approved by us.
Merchandise should be unworn, undamaged, and returned with shipping form and tags intact. We will not be able to issue a return for any item that is returned and does not meet those qualifications.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
If you have any questions in regards to our return/refund policy, please contact us at email@example.com
Only regular priced items may be returned for store credit, unfortunately sale items cannot be returned.
NOTE: Any jewelry, scarves, or accessories are also FINAL SALE.
You will be responsible for paying for your own shipping costs for returning your item. Unfortunately, shipping costs are non-refundable. If you are eligible for a refund, the cost of shipping will be deducted from your final refund.
TIP: If you are shipping items that total over $75, you may want to consider using a trackable shipping service or purchasing shipping insurance to make sure we receive your items safely!